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Membership Agreement Terms – The Wrong Gym

Discover Unparalleled Luxury at the Wrong Gym Bali
Welcome to the Wrong Gym! Membership to The Wrong Gym is for people who strive to be better, and requires its members and their guests to accept the standards of conduct and rules in our spaces. This is an Agreement between you (the “Member” or “You”) and Wrong Gym (“The Gym”, “us”, “We” or “we”), a company registered in Indonesia. By completing the joining process and becoming a Member of the Wrong Gym, you are accepting all the terms and conditions in this Membership Agreement. You should only join if you have read them and accept them.
You agree to abide by all the membership rules, regulations and schedules of Wrong Gym, which may be posted at the Wrong Gym or issued orally, and which may be amended from time to time, at Wrong Gym’s sole discretion.
2. MEMBER’S HEALTH WARRANTY: You warrant, declare and acknowledge that you are in good health and have no disability, impairment, injury, disease or ailment preventing him/her from engaging in active or passive exercise or which would cause increased risk or injury or adverse health consequences as a result of naive or abusive exercise. You  assume full responsibility for your use of the facility and shall indemnify Wrong Gym, and its owner, its affiliates, agents and employees against any and all liability arising out of use of the facilities.
3. PASSES & MEMBERSHIPS: All passes and memberships are paid 100% upfront and are non-refundable, non-transferable and non-modifiable.   Upgrades are possible within 3 days from purchase date with consent of management, provided that you will be responsible for paying an upgrade fee and for the upgraded service. All passes and memberships start immediately upon purchase. All guests and members must be over 18 years of age. No access will be given to individuals under 18 years of age, unless there is a special organized event.
4. PERSONAL TRAINING: All personal training sessions and packages are non-refundable, non-transferable, non-modifiable. Packages have expiry dates, as follows, which are subject to change. Please visit website for expiry dates at time of your purchase. Personal Training packages: 8-session package expires within 4 weeks of purchase 16-session package expires within 8 weeks of purchase 24-session package expires within 12 weeks of purchase All appointment cancellations require a minimum of 24-hour notice. Any cancellation provided less than 24-hours in advance will be subject to a late cancellation fee of 50% of the price of a single session. If you cancel less than 24-hour in advance or fail to show up to scheduled session, Wrong Gym reserves the right to apply cancellation charges of 100% for the missed session.
5. CLASSES: All class passes are non-refundable, non-transferable, and non-modifiable. Please arrive at least 10 minutes before the start of the class to avoid losing the booking spot. If you are more than 5 minutes late, Wrong Gym reserves the right to denying attendance of the class. If you fail show up without informing in advance, Wrong Gym reserves the right to suspend your membership from booking classes for one week. If you have a pre-existing injury or problems that prevent full participation, please discuss the situation with the Class instructor before class. Please note that classes have priority over open gym workouts. Please see class schedules.
6. MEMBERSHIP FREEZES: 4-Week membership has no freezes available. 12-Week membership can freeze 1 time only, and up to 2 weeks 26-Week membership can freeze 1 time only, and up to 1 month 1 Year membership can freeze 1 time only, and up to 2 months Freezes must be requested in advance before the freezing period. If upon a doctor’s order due to a medical condition that prohibits you from you to physically receive the services, you can submit a request to management.
7. OPERATIONS & SERVICES: Hours of operations are 6.00 am to 10.00 pm, 7 days a week, and are subject to change. Wrong Gym reserves the right to change operational hours without prior notice. We may change the operational hours, our services and facilities, due to public holidays, maintenance, cleaning, and/or improvements to our facility. You agree that you will not be eligible for any refund for the temporary interruption in services during this period. We reserve the right to increase, reduce, or withdraw certain facilities, services or activities as well as change operational hours either permanently or temporarily at any time.
8. LOCKERS: We provide you with lockers for when you are exercising for convenience. Please keep your key with you at all times and any valuables brought into the facility in at your own risk. Wrong Gym is not responsible for lost or stolen items or articles left in lockers and/or changerooms. I release Wrong Gym of any and all claims, demands, suits, complaints, cause of action or any liability for loss, stolen or damage to my personal property while using a locker on the premises. Storage of illegal substances, firearms, and toxic or volatile chemicals is prohibited and punishable by law. For use of a locker, please provide a deposit of a valuable item (such as scooter key, car key, or ID). Loss of locker key will be subject to a 300,000 Rp. fee. Locker keys must be returned to the facility at the end of your workout. Wrong Gym reserves the right to remove any articles left in a locker overnight.
9. VALUABLES & PERSONAL PROPERTY: Please avoid bringing valuables onto Wrong Gym premises. We are not liable for the loss of or theft of, or damage to, the personal property of members, including items left in lockers or elsewhere in the gym.
10. DRESS CODE, ETIQUETTE & HYGIENE: We strive to create a comfortable and respectful environment for our guests. Wrong Gym reserves the right to deny access to anyone if appropriate dress code, etiquette and/or hygiene are not adhered to. All members and guests must wear appropriate attire in the Gym and Spa areas. In the Gym, appropriate clothing includes activewear, shorts, and t-shirts. A top must be worn. Beach wear, denim, streetwear, flip-flops, sandals are not allowed. Footwear should be closed-toe. Should a guest or member choose to be barefoot, he/she accepts all risks and liability to personal injury entirely. In the Spa area, appropriate clothing is swimwear and beach wear.  We ask all guests and members to be mindful of your personal hygiene and odor.
11. SPA: Shower is required before using the pool, ice bath, and sauna. Dangerous activities such as jumping, diving, running are prohibited. 
12. RESPECTING OTHERS: At Wrong Gym, we foster a positive and inclusive environment where all members can enjoy their time.
Please adhere to these guidelines to promote mutual respect and consideration for others: -       
Avoid excessive noise or disruptive behavior that may disturb others including, but not limited to, yelling, using loud or offensive language, or engaging in activities that create unnecessary disturbances -       
No verbal or physical intimidation and harassment -       
No discrimination based on race, gender, age, religion, sexual orientation, disability, or any other basis -       
No cellphone calls that cause disruption  
13. RESPECTING EQUIPMENT & FACILITIES You are expected to use the gym facilities and equipment as intended, following any instructions, guidelines, or safety protocols provided by the gym. If you notice any damage or malfunctioning equipment, please promptly report it to the gym staff or management/ You are responsible for maintaining cleanliness and wiping down equipment after use, returning any accessories or weights to their proper place, and disposing of any trash or personal items appropriately. You are expected to respect the gym's policies on equipment usage and avoid monopolizing machines or stations for an excessive period. You are prohibited from behaviors include dropping weights, throwing equipment, or engaging in activities that may cause damage to the facilities or pose a safety hazard. You are not allowed to bring their own equipment that may pose a risk to the facilities, equipment, or other members. This ensures that only approved and safe equipment is used within the gym.  We are here for you for your equipment related inquiries.
14. HEALTH & SAFETY RISKS: You are primarily responsible for your health and wellbeing, but we at the Wrong Gym are concerned that you enjoy our facilities safely.  If you experience any pain, difficulty, dizziness, illness, or discomfort, when using the facilities or following any advice, or if any instructor guidance or advice conflicts with what healthcare provider has advised, stop your use of the facilities and consult your healthcare provider and/or seek emergency medical attention immediately. Wrong Gym is not a healthcare or medical provider, and is not qualified to assess if you are in a good physical condition to access our facilities and services. You are recommended and responsible to seek professional medical advice before engaging in any activity on our premises. Wrong Gym reserves the right to deny access unless a doctor certifies in writing that you are fit to join. Any workouts, classes, exercises, regimens, plans, recommendations, instructor guidance, advice, nutritional plans, recipes or other materials are provided for entertainment and informational purposes only. They do not warrant as medical or counseling advice, diagnoses or treatment and should not be relied upon. We encourage you to consult a professional healthcare provider and seek their advice prior to engaging in any fitness or wellness regimen. Wrong Gym is not responsible for personal injuries arising from mis-use of equipment or personal misconduct. You are recommended to have personal health insurance. If you have infection, contagious illness and anything that would pose as risks to other member, you are not allowed to use our facilities.  
15. NON-WRONG GYM TRAINERS:  No trainers, coaches and instructors are allowed to practice their trade or participate in any paid activities at the facility without an employment by us. Members are prohibited to solicit and market themselves as trainers or coaches without employment or permission by us.   Wrong Gym reserves the right to cancel or suspend your membership without notice if misconduct of rules is found without any refund.   
16. ILLEGAL ACTIVITIES: Engagement in any illegal activities is strictly prohibited. This includes but is not limited to the use, possession, or distribution of illegal substances, alcohol, drugs, or gambling. Smoking is not allowed anywhere in Wrong Gym. Members are not allowed to use the facility under the influence of drugs, alcohol, or medication that may impair their ability to operate the equipment. No weapons of any kind are allowed.   Wrong Gym reserves the right to cancel or suspend your membership without notice if misconduct of rules is found without any refund.   
17. FOOD & BEVERAGE: No outside food or drink are allowed on the premises of Wrong Gym.
18. PETS & ANIMALS: No pets or animals of any kind are allowed on the premises of Wrong Gym.
19. FEEDBACK & COMPLAINTS: We strive to provide a positive experience that is fully functional and meet your needs, we welcome your feedback and/or bringing light to any issues or concerns. Please submit your message via email, and include all the details and relevant documentation.  
20. PHOTOGRAPHY & VIDEOGRAPHY: No photography, videotaping, filming or audio recording within the facility are allowed without written permission from management. Content creation is  only permitted with written permission from management and must be pre-arranged with management for specified time.
21. AUTHORIZATION TO USE IMAGES: Wrong Gym is hereby granted the right to photograph and/or video record members and guests for promotional and marketing purposes. Members acknowledge and agree that the rights granted to this release are without compensation of any kind. You continue to own any digital content that you upload, post, and/or share online of the Wrong Gym; however, by uploading, posting, and/or sharing the content, you grant to Wrong Gym and its affiliates, employees, and assigns a non-exclusive, perpetual, irrevocable, royalty-free and worldwide license to use, host, store, transfer, reproduce, modify, disclose, publish, publicly display, publicly perform, distribute, modify, sublicense, and create derivative works of your content (together with your voice, actions, likeness, name, appearance, profile photograph, performance, biographical material, and any other identifying information, within your content), in whole or in part, for any purpose in connection with the Wrong Gym, in any media or channel, without restriction, liability, notice or compensation to you. 
22. MEMBERSHIP DATA: Members agree to share personal information such as name, phone number, birthday, email, photo, and anything required on and for Wrong Gym’s customer database information system. You agree to tell us immediately of any changes to your personal details, including contact information. 
23. COMMUNICATIONS: By registering for an Account or otherwise using the services at Wrong Gym, you are expressly consenting to receive communications from Wrong Gym electronically, including by email, text message, and/or phone message. You agree that any notices, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. Please review our Privacy Policy for more information about how we may communicate with you. 
24. CANCELLATION: Wrong Gym reserves the right to cancel or suspend your membership without notice if any misconduct of rules is found and without any refund and without liability to you. Wrong Gym reserves the right to remove and ban any person from the facilities if instructions and terms & conditions are not followed.   
Unwind and Rejuvenate at the Wrong Gym In Bali