Receptionist

Location: Bali, Indonesia
Job Type: Full-Time

Wrong Gym is looking for a Receptionist to join the front lines of our member experience. As the face of the brand, you'll help create a welcoming, professional, and high-energy environment for every member and guest. From managing check-ins to guiding tours and supporting sales, you’ll help bring the Wrong Gym experience to life.

Key Responsibilities:

• Greet and assist members and guests with warmth and professionalism.
• Handle daily front desk tasks including check-ins, inquiries, and bookings.
• Provide accurate information about classes, trainers, and services.
• Conduct facility tours and promote membership options and upgrades.
• Maintain a clean, organized, and welcoming reception area.
• Support membership sales and product upsells.
• Collaborate with other departments to ensure seamless operations.
• Respond to client feedback and escalate concerns as needed.
• Help manage inventory and promotional materials at the front desk.

What We’re Looking For:

• Friendly, people-first attitude with strong communication skills.
• Experience in customer service or hospitality is a plus.
• Fluent in English (Bahasa is a bonus).
• Confident in giving tours and promoting services.
• Organized, reliable, and detail-oriented.
• Sales-driven mindset and team spirit.

Love making first impressions last? Apply now and bring your energy to Wrong Gym.